Car hire in Bulgaria - FAQ for cars rental:


Who is authorized to rent a car in Bulgaria and what are the rules to be observed?
You must be 25 years of age and possess a driver’s experience of 2 years minimum to take advantage of our services.
What is necessary for entering into a Rent contract?
Just present your ID card or your passport and a valid driving license both with the ticket.
What period of time can I rent the car?
The minimum period of rent is 24 hours. You will profit from reductions in price for longer periods.

How and when should I pay for the hiring and returning the vehicle?
The deposit and the full amount upon the contract shall be paid in advance – net cash, on a bank account or by credit cards.

What is included in the renting price?
The prize includes unlimited mileage, Third Party Liability Insurance.

What is NOT included in the renting price?
The fuel, all damages – internal and external - on the car, all damages on tires, rims and wheel-covers, and all missing parts and pieces of the car are NOT included in the contract price.
Where could I rent car, get it and bring it back?
You could rent and obtain a car in our offices in Burgas, or we could deliver it to you and take it back at an address upon your request and instructions.

Where can I use this car?
The car should be used only on the territory of The Republic of Bulgaria.

What am I supposed to do if the car gets out of order?
You are supposed to call on a reservation cell number or on a number indicated in your contract.

What am I supposed to do if I have a car accident?
You are bound to call in the Traffic police on number 166 or 112 as well as to call on the reservation number indicated in your contract. The police officers, reporting on the spot of the accident are to issue a record of evidences describing the specific event. 

What am I supposed to do if I can’t find the car on the place I’ve parked it?
You are to immediately call the representative of "Alexandrov Rent a car" on the reservation number and if necessary we shall inform the Traffic Police on number 112 or 166.

Am I allowed to cede the car to another driver?
You are not allowed to cede the driving of the car to third persons, unless their names were not entered in the contract as a second driver.

In what cases the deposit is not reimbursed?
The deposit is not reimbursed in case you do not dispose of a police record of evidences in the event of a traffic accident; if there are damages on the car that are not entered in the record annexed to the Rent contract; when you return the car not fully fueled; if damages are ascertained inside the car.